After hurricane Irene we got a lot of water in the basement. It went pretty good. They sent a guy out just to give us an estimate. He was much more in depth than some of these other places. They came in with I-pads and fancy tools. He was able to answer all of our questions, there were questions which he didn’t have answers for but he got back to us. Once we settled on a price, which was cheaper than several of these other places, we scheduled the appointment. The guys came, they said it would take four days, it took five, but they were scheduled for five anyway. It was fine. They had three guys come in. It was pretty clean. They were jack-hammering out concrete. They did the best they could. We actually requested that the line be run all the way out to the street. Normally they just kind of have it go out about ten feet out from the house. They special ran a pipe all the way out to the sidewalk and put the water to the street. That was an extra that they did which was good. They were professional and did their thing. At some point we might hook up a dehumidifier, we finished the basement. That was another thing that they offered. That plugs right into the system which works very well also. In the beginning we weren’t really sure if it was working, but we got a lot of heavy rain and it was going off all the time. We haven’t had a drop of water since.

The short story: This is a glowing endorsement of this company. If you are looking for waterproofing/basement expertise, DO NOT, I repeat, DO NOT HESITATE to call. The long story: We bought a new home and found we had a leak in the basement. We first hired a reputable plumber to check it out, thinking it was a problem with our sump pump because the leak was near there. However, the plumber said it wasn’t a plumbing problem and instead thought it was a waterproofing problem. So I went on Angie’s list and found dozens of outstanding reviews for this company and went for the $55 consultation. Boy, was that the right move! I should have known with the reference packet he sent us before his visit and the awards he’s received on Angie’s list. Mike (the owner) responded promptly, came out and was professional, courteous, and had a great manner. He was very collaborative in his approach and walked us through his evaluation every step of the way. He took his time and had a few hypotheses of the problem, but ultimately, one of his suggestions was correct: it was a small leak in the main sewage line going into the wall near the sump pump- it was his observation of the drain flies that made him think this. It was real detective work! I should mention the process actually took 2 visits, with in-between suggestions on discovering the problem. Initially, we all thought it was a drainage issue, and we talked numbers for replacement (his quotes seemed reasonable). However on the second visit, he cracked the case by his suggestion, as he was insistent on checking the root of the problem (which turned out to be plumbing problem, misdiagnosed by first plumber). I have never met a contractor that was as transparent, honest, and dependable as he is. It was truly awesome. I will recommend him to all my friends and family and feel wonderful about having consulted him. A real gem in the back pocket!