Company owner was prompt, courteous & knowledgable during estimate. Also provided informative literature on services & products recommended. Did not try to sell products or services which were not needed. Workers were professional and efficient. 1 week later we survived hurricane Sandy with a completely dry basement.
Basement Waterproofing in Cortland, NY
We were very pleased that they did not attempt to sell us more than we needed. The actual installation was on-time, the workers were courteous and professional, and they extended assistance to us above and beyond the call of duty. We highly recommend them.
Basement Waterproofing in Cherry Hill, NJ
The short story: This is a glowing endorsement of this company. If you are looking for waterproofing/basement expertise, DO NOT, I repeat, DO NOT HESITATE to call. The long story: We bought a new home and found we had a leak in the basement. We first hired a reputable plumber to check it out, thinking… it was a problem with our sump pump because the leak was near there. However, the plumber said it wasn’t a plumbing problem and instead thought it was a waterproofing problem. So I went on Angie’s list and found dozens of outstanding reviews for this company and went for the $55 consultation. Boy, was that the right move! I should have known with the reference packet he sent us before his visit and the awards he’s received on Angie’s list. Mike (the owner) responded promptly, came out and was professional, courteous, and had a great manner. He was very collaborative in his approach and walked us through his evaluation every step of the way. He took his time and had a few hypotheses of the problem, but ultimately, one of his suggestions was correct: it was a small leak in the main sewage line going into the wall near the sump pump- it was his observation of the drain flies that made him think this. It was real detective work! I should mention the process actually took 2 visits, with in-between suggestions on discovering the problem. Initially, we all thought it was a drainage issue, and we talked numbers for replacement (his quotes seemed reasonable). However on the second visit, he cracked the case by his suggestion, as he was insistent on checking the root of the problem (which turned out to be plumbing problem, misdiagnosed by first plumber). I have never met a contractor that was as transparent, honest, and dependable as he is. It was truly awesome. I will recommend him to all my friends and family and feel wonderful about having consulted him. A real gem in the back pocket! Read more “Basement Waterproofing in Cherry Hill, NJ”
Basement Waterproofing in Sewell, NJ
Great advice. Very professional.
Basement Waterproofing in Mickleton, NJ
I can’t get down there myself so it is hard for me to evaluate it. I heard that there was still a little bit of water down there but that the humidity was good down there. These are the things people are telling me. When they come back I will have them check it out.… I still have some concerns that the problem is totally resolved but I am sure that they will resolve it if I contact them again. Read more “Basement Waterproofing in Mickleton, NJ”
Basement and Crawl Space Inspection in Glassboro, NJ
Mike arrived promptly, and was polite, friendly, and extremely easy to talk with about any concerns, questions about my basement; he also answered many other questions about other areas of my home which I requested information about. He was very patient, and spent a great deal of time conducting the inspection, and making certain that… I understood the information he conveyed to me; in fact, he went above and beyond what most inspectors provide in the way of expertise, and “time spent” on the job. Fortunately, for me, Mike found no major problem areas, or areas of future major concern; his only recommendation was to have a dehumidifier installed in order to remove water from the air which will greatly reduce chances of mold, allergens, and musty odors and air that will not only affect the basement, but also the upstairs living space which would be drier and healthier with a dehumidifier. Plus, dry air is less costly and easier to heat and cool which is another benefit for any homeowner. I certainly received an education in this area from Mike who is so knowledgeable in his technical field, yet has the gift of explaining all in a clear, simplistic manner. I also appreciated the fact that he did not attempt to “hard sell” me; instead, he left the final decision up to me….completely no pressure. It was a pleasure to have Mike conduct the inspection, and discuss his evaluation with me. I heartily recommend Mike and his company to others who desire an honest, thorough, and excellent inspection of their basement or crawlspace. Read more “Basement and Crawl Space Inspection in Glassboro, NJ”
Basement Waterproofing in Marlton, NJ
Very satisfied. Educated me on the pros and cons.
Basement Waterproofing in Buena, NJ
Everything went very well. When I called EnviroPRO Basement Solutions I was given an appointment. A packet was mailed to me to review before Mike Troyner came to my house. The packet included a list of customers with phone numbers. I called two of the numbers and both individuals were very pleased with the work… that was done. One in particular had their basement water proofed in 2006 and has had no problems with the system. Everything was explained to me as to how and what they would be doing in great detail and a price was given to me. The contract included a diagram of everything along with a material list for me to review. There was absolutely no pressure, if I wanted to hire them I had to sign the contract and mail the deposit. Read more “Basement Waterproofing in Buena, NJ”