Everything went very well. When I called EnviroPRO Basement Solutions I was given an appointment. A packet was mailed to me to review before Mike Troyner came to my house. The packet included a list of customers with phone numbers. I called two of the numbers and both individuals were very pleased with the work that was done. One in particular had their basement water proofed in 2006 and has had no problems with the system. Everything was explained to me as to how and what they would be doing in great detail and a price was given to me. The contract included a diagram of everything along with a material list for me to review. There was absolutely no pressure, if I wanted to hire them I had to sign the contract and mail the deposit.

A designer appeared punctually for the appointment we had made with Enviropro. He gave us an estimate within one day along with a design that we needed to apply for a building permit. After signing the contract for the work, three workers showed up on the day we agreed upon and finished most of the job. Our job was delayed because the township building inspector wanted to see the work before the cement was poured back over the collection system. The inspector was quite pleased with the work and commented that it appeared to be a “real professional job.” Two workers completed the job after we had obtained the building inspector’s approval. We contracted for a second job for the crawl space about a week later after we observed some moisture in the crawl space. We had the same great experience the second time. In fact, the workers showed up in the snow on one of the coldest days of the year and proceeded to spend much of the time outside the home trenching and installing a draining system for the new sump pump.