After hurricane Irene we got a lot of water in the basement. It went pretty good. They sent a guy out just to give us an estimate. He was much more in depth than some of these other places. They came in with I-pads and fancy tools. He was able to answer all of our questions, there were questions which he didn’t have answers for but he got back to us. Once we settled on a price, which was cheaper than several of these other places, we scheduled the appointment. The guys came, they said it would take four days, it took five, but they were scheduled for five anyway. It was fine. They had three guys come in. It was pretty clean. They were jack-hammering out concrete. They did the best they could. We actually requested that the line be run all the way out to the street. Normally they just kind of have it go out about ten feet out from the house. They special ran a pipe all the way out to the sidewalk and put the water to the street. That was an extra that they did which was good. They were professional and did their thing. At some point we might hook up a dehumidifier, we finished the basement. That was another thing that they offered. That plugs right into the system which works very well also. In the beginning we weren’t really sure if it was working, but we got a lot of heavy rain and it was going off all the time. We haven’t had a drop of water since.

The crew arrived on time,they were very polite and professional. Any concerns I had, they answered to my satisfaction (how much weight will the new cement covering hold and how soon can I start putting weight on said covering). They were concerned with my fuel oil line running along the base of my floor. Should the line leak,it would drain right to the sump and the clean up would be very expensive. I installed a anti-surge valve on the fuel tank to correct the problem. The work was done in a very timely manner and they cleaned the area up very well.