Everything went very well. When I called EnviroPRO Basement Solutions I was given an appointment. A packet was mailed to me to review before Mike Troyner came to my house. The packet included a list of customers with phone numbers. I called two of the numbers and both individuals were very pleased with the work that was done. One in particular had their basement water proofed in 2006 and has had no problems with the system. Everything was explained to me as to how and what they would be doing in great detail and a price was given to me. The contract included a diagram of everything along with a material list for me to review. There was absolutely no pressure, if I wanted to hire them I had to sign the contract and mail the deposit.

I contacted Enviropro because I noticed moisture stains appearing outdoors on the stucco that covers cinder block that makes up part of our crawlspace foundation last winter. I requested the $49 Basement Inspection Package. I spoke with a very helpful customer service rep. who scheduled an appointment with the owner Mike. He arrived during a snowstorm and thoroughly checked the area outside as well as inside our crawlspace. He recommended sealing the crawlspace vents and answered all of my questions. He was very patient and thorough with his explanations of his assessment. We later scheduled the appointment to have the vents sealed, and Mike was able to squeeze us in the schedule shortly after the inspection despite being down an employee and having a packed schedule. The job was done well and the moisture stains have decreased dramatically. The price was also very reasonable.