it was a problem with our sump pump because the leak was near there. However, the plumber said it wasn’t a plumbing problem and instead thought it was a waterproofing problem. So I went on Angie’s list and found dozens of outstanding reviews for this company and went for the $55 consultation. Boy, was that the right move! I should have known with the reference packet he sent us before his visit and the awards he’s received on Angie’s list. Mike (the owner) responded promptly, came out and was professional, courteous, and had a great manner. He was very collaborative in his approach and walked us through his evaluation every step of the way. He took his time and had a few hypotheses of the problem, but ultimately, one of his suggestions was correct: it was a small leak in the main sewage line going into the wall near the sump pump- it was his observation of the drain flies that made him think this. It was real detective work! I should mention the process actually took 2 visits, with in-between suggestions on discovering the problem. Initially, we all thought it was a drainage issue, and we talked numbers for replacement (his quotes seemed reasonable). However on the second visit, he cracked the case by his suggestion, as he was insistent on checking the root of the problem (which turned out to be plumbing problem, misdiagnosed by first plumber). I have never met a contractor that was as transparent, honest, and dependable as he is. It was truly awesome. I will recommend him to all my friends and family and feel wonderful about having consulted him. A real gem in the back pocket!

I understood the information he conveyed to me; in fact, he went above and beyond what most inspectors provide in the way of expertise, and “time spent” on the job. Fortunately, for me, Mike found no major problem areas, or areas of future major concern; his only recommendation was to have a dehumidifier installed in order to remove water from the air which will greatly reduce chances of mold, allergens, and musty odors and air that will not only affect the basement, but also the upstairs living space which would be drier and healthier with a dehumidifier. Plus, dry air is less costly and easier to heat and cool which is another benefit for any homeowner. I certainly received an education in this area from Mike who is so knowledgeable in his technical field, yet has the gift of explaining all in a clear, simplistic manner. I also appreciated the fact that he did not attempt to “hard sell” me; instead, he left the final decision up to me….completely no pressure. It was a pleasure to have Mike conduct the inspection, and discuss his evaluation with me. I heartily recommend Mike and his company to others who desire an honest, thorough, and excellent inspection of their basement or crawlspace.