The short story: This is a glowing endorsement of this company. If you are looking for waterproofing/basement expertise, DO NOT, I repeat, DO NOT HESITATE to call. The long story: We bought a new home and found we had a leak in the basement. We first hired a reputable plumber to check it out, thinking
it was a problem with our sump pump because the leak was near there. However, the plumber said it wasn’t a plumbing problem and instead thought it was a waterproofing problem. So I went on Angie’s list and found dozens of outstanding reviews for this company and went for the $55 consultation. Boy, was that the right move! I should have known with the reference packet he sent us before his visit and the awards he’s received on Angie’s list. Mike (the owner) responded promptly, came out and was professional, courteous, and had a great manner. He was very collaborative in his approach and walked us through his evaluation every step of the way. He took his time and had a few hypotheses of the problem, but ultimately, one of his suggestions was correct: it was a small leak in the main sewage line going into the wall near the sump pump- it was his observation of the drain flies that made him think this. It was real detective work! I should mention the process actually took 2 visits, with in-between suggestions on discovering the problem. Initially, we all thought it was a drainage issue, and we talked numbers for replacement (his quotes seemed reasonable). However on the second visit, he cracked the case by his suggestion, as he was insistent on checking the root of the problem (which turned out to be plumbing problem, misdiagnosed by first plumber). I have never met a contractor that was as transparent, honest, and dependable as he is. It was truly awesome. I will recommend him to all my friends and family and feel wonderful about having consulted him. A real gem in the back pocket!
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