Evaluated small water issue where two parts of basement foundation meet. Removed rug and moldy drywall where water had been coming in; installed bucket and drainage system, which can be converted easily into a sump pump if needed (correctly assessed that this would most likely not be necessary); so far so good. Waiting to see what happens in the rainy season. However, I have confidence that this company will follow through if we need them.

Mike was professional and willing to work with us on makiing the system work for us. Instead of installing a second sump pump we preferred to use the existing sump and he worked with us (others refused to use an existing working sump and wanted to dig a new one). He explained the type of system he would use and answered my questions. He was available by phone for follow up questions. The work was scheduled for 3 days but they completed in 2 (although the second day was until 8 pm). I was not present while they were working, and although there was a little dust in the basement, it was minimal so they must have protected the area while jackhammering. Hard to evaluate the system since we havent had any rain since, but it appears to be well done. They warranty the areas where they install the system so as long as you know where its coming in, you can be pretty sure you will be covered. Overall i am very satisfied with the work done.

I can’t get down there myself so it is hard for me to evaluate it. I heard that there was still a little bit of water down there but that the humidity was good down there. These are the things people are telling me. When they come back I will have them check it out. I still have some concerns that the problem is totally resolved but I am sure that they will resolve it if I contact them again.