Mike arrived promptly, and was polite, friendly, and extremely easy to talk with about any concerns, questions about my basement; he also answered many other questions about other areas of my home which I requested information about. He was very patient, and spent a great deal of time conducting the inspection, and making certain that I understood the information he conveyed to me; in fact, he went above and beyond what most inspectors provide in the way of expertise, and “time spent” on the job. Fortunately, for me, Mike found no major problem areas, or areas of future major concern; his only recommendation was to have a dehumidifier installed in order to remove water from the air which will greatly reduce chances of mold, allergens, and musty odors and air that will not only affect the basement, but also the upstairs living space which would be drier and healthier with a dehumidifier. Plus, dry air is less costly and easier to heat and cool which is another benefit for any homeowner. I certainly received an education in this area from Mike who is so knowledgeable in his technical field, yet has the gift of explaining all in a clear, simplistic manner. I also appreciated the fact that he did not attempt to “hard sell” me; instead, he left the final decision up to me….completely no pressure. It was a pleasure to have Mike conduct the inspection, and discuss his evaluation with me. I heartily recommend Mike and his company to others who desire an honest, thorough, and excellent inspection of their basement or crawlspace.

They installed 30′ of water guard and 30′ of 4″ plastic pipe for french drain, Bilco door drain, stone, etc. in the same trench to a new sump pit with 1/3 hp Zoeller cast iron pump,and an 1 1/2″ discharge line in the corner of my basement where I would get water on my floor during severe rain storms. The process started with Mike Troyner coming out to assess the problem and a solution, then a written proposal (which was the lowest price) I told him as he was leaving that I had several proposals and would get back to him, he did not bad mouth the other companies or their systems (seems common among a few of the other bids) and I knew I wanted to do business with him. The crew showed up on schedule, they were very polite and professional and worked very hard. They put up a plastic wall to keep the dust to a minimum, laid a canvas tarp down where they came thru my garage to my back yard, and cleaned up every bit of mess that they made.